Privacy Policy
Last updated: May 13, 2026
Q Capital Repair ("we," "us," or "our") operates qcapitalrepair.com. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly, including:
- Full name, email address, and phone number (when booking, paying, or signing up)
- Payment information (processed securely by Stripe — we never see or store your card number)
- Credit-related documents you upload to your secure client portal
- Messages sent through our chatbot or contact forms
- Referral information
We also automatically collect:
- Browser type, IP address, and pages visited (via cookies and analytics)
- Device information and referring URLs
How We Use Your Information
We use your information to:
- Deliver credit repair and web development services
- Process payments through Stripe
- Send appointment confirmations, service updates, and receipts
- Respond to your questions and support requests
- Improve our website and services
- Comply with legal obligations under CROA, FCRA, and FTC regulations
Who We Share Your Information With
We share your data only with trusted service providers necessary to operate our business:
- Stripe (payment processing) — stripe.com/privacy
- Supabase (secure document storage and authentication) — supabase.com/privacy
- Zapier (workflow automation) — zapier.com/privacy
- Google (calendar, email, analytics) — policies.google.com/privacy
- Airtable (CRM and lead tracking) — airtable.com/privacy
We do not sell your personal information to third parties. Ever.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
California residents have additional rights under CCPA. EU/UK residents have additional rights under GDPR.
To exercise any of these rights, email us at qcapitalrepair@gmail.com.
Data Security
Your documents are stored in encrypted, private storage buckets. All data is transmitted over HTTPS/TLS. Access to your files is restricted by Row Level Security — only you and authorized Q Capital staff can access your documents. Download links expire after 1 hour.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time.
Cookies
We use cookies to keep you logged in, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.